Sijima vs Meta Business Agent

Meta Business Agent is a great free baseline. Sijima is built on top of the same platform — and goes further where the sale actually closes.

Meta Business Agent answers customer questions natively on WhatsApp, free of charge — a solid starting point for any business. Sijima builds on that foundation and adds the commerce layer it does not have: real payments, real stock, hard commercial rules, and a dashboard that shows what sold.

Meta Business Agent
Sijima
M-PESA in-chat checkout
Meta Business Agent
Sijima STK Push payment triggered right inside the conversation — browse, choose, pay without leaving WhatsApp
Real catalog & stock state
Meta Business Agent Learns from your content
Sijima Answers from your live catalog — prices and availability are always current, never guessed
Hard commercial rules
Meta Business Agent
Sijima Never invents prices or discounts — every number comes from your catalog, not the AI
Human handoff
Meta Business Agent Manual takeover
Sijima Escalates to you with full context and steps back the moment a human replies
Merchant dashboard
Meta Business Agent
Sijima Conversations, leads, orders, and catalog management in one place
Follow-ups & lead recovery
Meta Business Agent
Sijima Quiet leads and abandoned checkouts get an automatic, polite nudge

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